On September 20, 2018 ESU #11 provided a Level I update and training on how to handle crisis situations and/or grief in the school setting. Dr. John Dudley was the presenter. During the course of the day he shared many experiences, which provided a framework for school teams to develop their own crisis team management skills in addition to analyzing and updating their own current crisis team response manuals. This particular training was designed for new crisis teams and for school staff and community members new to existing school crisis response teams. During the course of the day, schools learned how to organize crisis teams to effectively respond to crisis situations in their schools, define a school crisis in addition to the types of crises they should respond to in their schools, manage the media, organize staff meetings during times of crisis, identify high risk students/staff in the aftermath of a school crisis, learn how to do effective follow up with students and staff, and help students, staff and parents.